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Service Readiness & Delivery Lead — Hybrid
Job in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-09-02
Listing for:
First Tech Federal Credit Union
Full Time
position Listed on 2026-09-02
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
First Tech Federal Credit Union in Marlboro/Chelmsford, MA or Hillsboro, OR, Hybrid, is seeking a Service Readiness Lead to ensure frontline teams are prepared to deliver high‑quality member experiences during launches and service changes.
You will translate business and operational changes into coordinated readiness activities, partnering with Operations, Training, Communications, Technology, and Experience to deliver accurate materials, messaging, and enablement that support adoption.
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