Teller, LPT

Overview

Join Our Team and Make an Impact! At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive. We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members.

If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

As a Teller, you’ll work under the leadership of the Branch Officer to welcome members and non-members and perform various transactions accurately and efficiently. Adheres to Credit Union policies and procedures to ensure ethical and compliant business practices. Builds member relationships through education about products and services.

• Greets members and non-members and provides information regarding transactions, products, and services. Receives and processes member transactions, including deposits, withdrawals, loan payments, and other negotiable instruments, while adhering to all branch processes, procedures, policies, and compliance regulations.
• Performs cash drawer balancing and daily settlement procedures; assists with branch balancing.
• Actively engages in the relationship-building process through educating and referring Credit Union products and services. Directs members to the appropriate department or resource for further information and services as necessary.
• Deescalates challenging member situations by problem-solving, exercising sound judgment and decision-making while demonstrating a “yes” mindset.
• Demonstrates a commitment to learning and thoroughly understanding all Credit Union deposit and loan products and services.
• Maintains situational awareness and reports unusual or suspicious behaviors, activity, or inconsistencies.
• Performs other job-related duties as assigned.

• Experience:
  
  Entry-level. Six months of related experience is preferred.
• Education:
  
  High school diploma or equivalent required, or an equivalent combination of education and experience.
• Interpersonal
  
  Skills:
  
  Strong confidentiality, discretion, diplomacy, and tact in communication; ability to build relationships with members and vendors; good verbal communication skills, including positive body language and tone, patience, active listening, and sound judgment.
• Other
  
  Skills:
  
  Basic Microsoft Office skills and ability to learn core systems and related software. Ability to think critically, take ownership, work independently and as part of a team. Must be detail-oriented and able to multitask. Able to work in a fast-paced environment while maintaining accuracy.
  
  Physical requirements:
  
  standing, sitting, walking, reaching, and lifting up to 10 lbs.

Your contributions will help our members achieve their financial goals while advancing your career in a dynamic and supportive environment. Are you ready to grow with us? Apply today!