Senior Loan Assistant
Listed on 2026-06-17
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Finance & Banking
Banking Operations, Banking & Finance, Financial Services
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Senior Loan AssistantFull-time Regular Chelmsford, MA, US
9 days ago Requisition
Salary Range: $25.24 To $30.92 Hourly
About Us:
At USALLIANCE, we pride ourselves in innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values:
Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role:
The Sr. Loan Assistant (SLA) is a senior role with potential small team management responsibilities who will report directly to the Loan Operations Manager. The primary focus of this role is to provide operational support to our Loan Officers (LO’s). The SLA will execute clerical origination tasks, data entry in the LOS, basic disclosure/re-disclosure, and phone support.
Key Responsibilities:
- Day-to-day operational support for the Loan Originations Team.
- Provide excellent member service in the Retail phone queue.
- Basic set up and disclosure/re-disclosure for all loan products including 1st lines, HELOCs, and HELOANs.
- Ordering of 3rd party services including, but not limited to, Appraisals, Title work, and Flood Certifications.
- Maintain accurate record keeping and follow compliance regulations.
- Work closely with processors, underwriters, and closers to help assist with lending applications.
- Support loan officers with file preparation.
- Additional clerical tasks as assigned by management.
Who You Are:
- 3-4 years of member service experience in a financial institution with a focus in the lending department.
- At least 1 year of disclosure experience with a strong comprehension of TRID compliance.
- NMLS Licensure is preferred.
- Able to communicate (written and verbal) effectively and professionally with employees, members, and the public.
- Attention to detail & strong organizational skills.
- Ability to multi-task and manage a loan pipeline to meet regulatory requirements.
- Excellent interpersonal skills must demonstrate the ability to work with members, colleagues, and superiors.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career growth with exposure to mentorship from the executive team.
- Hybrid Schedule (min 3 days in office to maximize collaboration)
- A collaborative and inclusive work environment
- Paid Time Off, Wellness Time & Paid Federal holidays
- 401K with 6% match
- High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE.
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.
At this time, US Alliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the job description before you apply: “US Alliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, US Alliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for US Alliance to require or administer a lie detector test…
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