More jobs:
Senior Director, Member Care Center — Scale & Strategy
Job in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-08-22
Listing for:
First Tech Federal Credit Union
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Project & Program Management, Change Management
Job Description & How to Apply Below
First Tech Federal Credit Union in Chelmsford, MA is seeking a Senior Director to lead its East Coast contact center, a ~450-person operation. You will set direction, partner with Workforce Management, Quality and Training, and be the primary voice for the function across the enterprise.
The role emphasizes integrity, compliance, and high-visibility leadership in a regulated environment, reporting to the Vice President of Member Contact Center, with a hybrid work model.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×