Head of Frontline & Training
Job in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-09-04
Listing for:
First Tech Federal Credit Union
Apprenticeship/Internship
position Listed on 2026-09-04
Job specializations:
-
Management
Job Description & How to Apply Below
First Tech Federal Credit Union is seeking a senior learning and development leader to drive frontline capability, training strategy, and knowledge management across service channels. The role partners with Operations, Experience, Product, Compliance, and Workforce Management to align programs with organizational priorities and member outcomes.
The position emphasizes leadership of training forces, quality assurance, and regulatory readiness, with a focus on ensuring workforce readiness and
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