Call Center Representative

Location: Chelmsford, MA

At Metro Medical, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more. Your day‑to‑day responsibilities involve managing a high‑volume of inbound calls and ensuring any message taken is captured efficiently and accurately. You will receive training on our internal advanced call processing systems and industry‑leading tools. This is an inbound call‑center role;

telemarketing calls or sales solicits are not part of the position.

We look for dedicated, open‑minded individuals seeking a long‑term career and who bring an upbeat tone, strong command of English, and a typing speed of at least 35 WPM. Punctuality and accountability are essential for lasting teamwork.

Compensation: $20 per hour

Benefits (eligible for full‑time employees):

• Employee Stock Ownership
• Comprehensive Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401(k) with company matching
• Free Life Insurance Policy
• Legal Assistance

Shifts Offered

• Full‑time – 40 hours per week, 10‑hour shifts
• Must be available to work one weekend day (Sat or Sun) each week

Meto Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.