Part-time Program Assistant

Part‑time Program Assistant

Location:

Chelsea Recreation & Cultural Affairs, Williams School Building, 180 Walnut Street.

Hours:

part‑time up to 19 hours/week, including evenings and weekends. Rate: $25.00 per hour (non‑union).

The Program Assistant performs a variety of clerical duties that support the recreation, continuing education, and cultural programs provided by Chelsea Recreation & Cultural Affairs. Responsibilities include organization and maintenance of all front desk transactions including registration documents and cash/credit card payments.

High School diploma required; post‑secondary degree preferred. Excellent organizational skills; strong attention to detail and accuracy. Strong written & verbal communication and computer literacy skills. Experience working in a fast‑paced environment using databases, registration, and Microsoft Office software. Proactive, dependable, and able to take initiative. Handles multiple priorities effectively. Bilingual capabilities English/Spanish preferred. Availability:

• Weekdays:
  Tuesdays and Thursdays 3:30‑9:00 pm
• Weekends:
  Saturdays 8:00‑5:00 pm

• Provide front‑line customer service to residents, participants, and organization partners in‑person, by phone, and email. Contribute to a welcoming, inclusive, and professional environment.
• Follow department policies, procedures, and supervisory direction.
• Handle program registrations/enrollment, waitlists including collection of class fees/written receipts, and applications for use of the Chelsea Public School facilities.
• Become a source of information knowledgeable about the program, its partners and activities, and the ongoing happenings of the Chelsea community.
• Keep participants informed about any changes in the schedule.
• Set up all literature to be distributed, daily signs, activity easel and banner.
• Identify and resolve routine issues proactively and elevate concerns when needed.
• Communicate with security and custodians to inform them of what’s happening in the building.
• Communicate with administration providing suggestions/concerns applicable to the program.
• Know, understand, and be able to execute the Emergency Action Plan.

Email your application and/or resume to jobs or send to Human Resources, City of Chelsea, 500 Broadway, Room 301, Chelsea, MA 02150.

To view all of our Job Openings, go to our website at www.chelseama.gov
.

The City of Chelsea is an Equal Opportunity Employer.