Senior Administration Assistant | The Royal Marsden NHS Foundation Trust

Senior Administration Assistant | The Royal Marsden NHS Foundation Trust

An exciting opportunity has arisen for an enthusiastic individual with proven administrative skills to join the Medical Day Unit administrative team at the Royal Marsden Hospital Chelsea. This role will encompass the scheduling of patient appointments, supporting patient scheduling queries, front of house and other general administratative duties for our busy day unit. The Royal Marsden NHS Trust is the largest cancer centre in Europe with a commitment to patient care, and an international reputation for research.

The Medical Day Unit is open Monday to Friday and provides Anti-Cancer treatment to patients from in and around London. You will need to be a good communicator, work well within a team and can demonstrate good time management and organisational skills. The successful candidate will also need to be adaptable and flexible.

The Administrator/Scheduler is an integral member of the Medical Day Unit team, under the supervision of the MDU Admin Manager and Day Units Scheduling Manager for Cancer Services. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception, and clerical duties. The working days will be Monday – Friday 08:00 – 16:00 or 09:00 – 17:00.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.

We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That s why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

Appointments, scheduling, and capacity management

To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.

To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience.

To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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