Guest Service Agent
Job in
Chelsea, Suffolk County, Massachusetts, 02150, USA
Listed on 2026-08-01
Listing for:
HHM Hotels
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and provide courteous service at the front desk;
Register guests and assign rooms, verify payment methods;
Handle reservations, check-ins and check-outs, and process payments;
Transmit and receive messages using telephone and PMS system;
Respond to guest requests promptly and resolve complaints or escalate to supervisor as needed
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