Financial Crimes - Financial Crimes Data Analyst

Chelsea, MA 02150, USA

Posted Wednesday, March 18, 2026 at 4:00 AM

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.

Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal;

voted Top Credit Union in Banker & Tradesman’s Best of 2025 awards; and recognized as one of America’s Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more .

Metro Credit Union is seeking a Financial Crimes Data Analyst to join our growing Financial Crimes team in a newly created, high‑impact role. This position sits at the intersection of data, technology, and financial crime prevention , supporting both BSA/AML and fraud functions by driving advanced analytics, reporting, and platform optimization.

In this role, you will be a trusted partner to investigators, compliance leaders, and cross‑functional teams , transforming complex data into meaningful insights that strengthen detection, improve operational efficiency, and ensure regulatory excellence. You’ll play a critical role in maintaining data integrity, enhancing system performance, and supporting risk‑based decision making across the organization.

Beyond the technical scope, this is an opportunity to join a fun, collaborative, and dynamic team that has a direct and visible impact on the business . At Metro Credit Union, our work is rooted in service to our members and to the communities we support.

If you’re passionate about financial crime prevention, enjoy building and optimizing analytics solutions, and want you r work to truly matter , this role offers the chance to influence, and make a difference every day .

• Configure, test, and optimize fraud and Anti‑Money Laundering (AML) platforms to enhance detection capabilities, streamline alerting, and improve reporting workflows.
• Lead the development of dashboards and comprehensive reports providing visibility into fraud losses, Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) volumes, case aging, and key operational trends.
• Regularly evaluate system performance and recommend targeted enhancements to improve detection accuracy and reduce latency.

• Maintain robust audit trails and ensure the completeness, accuracy, and timeliness of all regulatory reporting.
• Support periodic risk assessments and contribute to system tuning efforts to align technology and reporting practices with evolving regulatory standards.

• Draft, maintain , and update Standard Operating Procedures (SOPs governing fraud detection, AML workflows, and system usage.
• Collaborate with internal and external stakeholders to ensure SOPs reflect current operational practices and regulatory expectations, supporting consistency and compliance across the organization.

• Assist with Financial Crimes phone queue coverage to maintain service levels.
• Interview members to obtain relevant facts and support fraud identification efforts.
• Educate and coach members on identity theft prevention and response.
• Ensure system outputs align with investigative and operational needs.
• Contribute to strategic planning and continuous process…