Technology - Project Manager

Posted Wednesday, March 11, 2026 at 4:00 AM

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.

Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal;

voted Top Credit Union in Banker & Tradesman’s Best of 2025 awards; and recognized as one of America’s Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more .

The Technical Project Manager drives high‑impact technology initiatives from idea to execution, turning complex technical requirements into successful, on‑time project outcomes. This role partners closely with Technology teams, business stakeholders, and external vendors to lead planning, execution, and delivery while proactively managing timelines, budgets, risks, and dependencies. Ideal candidates are energized by solving problems, thrive in fast‑moving environments, and are motivated by delivering technology solutions that make a real difference.

• Lead the initiation, planning, execution, monitoring, and closure of multiple concurrent projects with varying scope, complexity, and risk.
• Develop and manage comprehensive project plans, including scope, schedules, dependencies, budgets, resources, and success metrics.
• Lead cross functional teams across the organization, ensuring clear roles, responsibilities, and governance.
• Translate business requirements into actionable delivery roadmaps and coordinate testing, release readiness, and go live activities to ensure smooth implementation.
• Proactively identify, assess, and manage project risks, issues, dependencies, and change impacts; escalate with mitigation strategies and recommendations.
• Lead change management activities, including communication planning, readiness assessments, training coordination, and post implementation support.
• Facilitate project and change meetings; document decisions, action items, and outcomes, and maintain project artifacts and change logs.
• Provide reporting on project health, milestones, risks, and outcomes.
• Capture lessons learned, drive continuous improvement in project delivery practices, and contribute to the maturity of project and change management capabilities.
• Support execution of project and change tasks as needed and perform additional duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent combination of education and professional experience required.
• Minimum of 5 years of project management experience is highly preferred.
• Prior experience within financial services, banking, fintech, or other regulated environments strongly preferred.
• Demonstrated experience delivering technology-enabled initiatives and with cross-departmental teams.
• Certification in project management is preferred.
• Advanced knowledge of computer software and/or exposure to project management software.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership, communication, and interpersonal skills with the ability to work collaboratively with cross-functional teams.
• A bility to manage multiple projects simultaneously with competing priorities.
• Strong knowledge of regulatory compliance requirements for financial institutions.

• General office environment.
• Highly…