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End-User Support & Services Director; Statewide

Job in Chelsea, Suffolk County, Massachusetts, 02150, USA
Listing for: Commonwealth of Massachusetts
Full Time position
Listed on 2026-05-02
Job specializations:
  • IT/Tech
    Systems Administrator, IT Consultant, IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: End-User Support & Services Director (24/7 Statewide)
The Commonwealth of Massachusetts seeks a Director of End User Support to lead a statewide IT support organization. Responsibilities include designing efficient operations for End User Services, developing strategic objectives, and driving continuous improvement. Ideal candidates will have extensive experience in IT leadership, particularly in service management and technical support, supported by a relevant degree and certifications. This role promotes an inclusive workplace and encourages individuals with diverse backgrounds to apply.
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