Automation Test Analyst

An Official website of the Commonwealth of Massachusetts

Job Description
- Automation Test Analyst (260004NV)

Description

Agency Overview: The Executive Office for Administration & Finance IT (A&F IT) is a unit under the Executive Office for Administration & Finance (A&F) supporting IT systems and applications for 15 various A&F agencies. One of the key agencies within A&F is the Department of Revenue (DOR). DOR manages Commonwealth taxes and child support, and their mission is to gain full compliance with the tax, child support and municipal finance laws of the Commonwealth.

The mission of DOR's Child Support Services Division (CSS) is to make a difference in the lives of children by enforcing the financial responsibilities of parenthood. CSS’ core functions are to establish paternity and establish, enforce, and modify child support and health insurance orders. The COMETS HD system is the agency's child support enforcement IT system.

A&F IT is seeking an experienced Automation Tester to join the Child Support Systems team within the DOR IT Support Bureau. This role is responsible for designing, developing and executing both manual and automated test cases to ensure the quality, reliability, and compliance of the Child Support application suite. The Automation Tester will validate critical financial calculations, payment processing workflows, enforcement functionality, and federal system interfaces while supporting the team's Agile delivery practices.

The ideal candidate brings strong test automation skills, experience with financial or government systems, and the ability to perform thorough backend data validation alongside front-end functional testing, including accessibility and mobile compliance testing.

• Develop and execute manual and automated test cases based on business requirements, use cases and technical specifications.
• Perform functional, regression, integration, system, end-to-end and smoke testing across COMETS HD.
• Review use cases, business scenarios, technical specifications and design documents to create comprehensive test cases.
• Ensure full traceability of requirements to test cases and defects.
• Design, develop and maintain automated test scripts using industry-standard automation frameworks (e.g., Selenium or equivalent).
• Continuously improve and expand automated test coverage to increase efficiency and reduce regression testing cycles.
• Maintain and update automation suites to align with application changes and new feature development.
• Validate financial calculations, payment processing workflows and enforcement functionality within the Child Support system.
• Test inbound/outbound interfaces with federal systems (e.g., Federal Parent Locator Service – FPLS) and other partner agencies.
• Conduct SQL-based backend data validation and reconciliation to ensure data integrity across system components.
• Log, track, and manage defects using JIRA and Zephyr (or similar tools).
• Provide clear defect documentation including steps to reproduce, expected vs. actual results, severity, and supporting evidence.
• Collaborate with developers and business analysts to triage and resolve defects efficiently.
• Test native mobile applications for compliance on Android and iOS platforms.
• Perform keyboard-only navigation testing, zoom testing, and screen magnification checks to ensure accessibility compliance.
• Validate adherence to accessibility standards (e.g., WCAG 2.1) across application interfaces.
• Participate in Agile activities including sprint planning, daily stand-ups, and retrospectives.
• Support release readiness activities and post-deployment validation to ensure successful production releases.
• Collaborate with cross-functional team members to identify risks and testing dependencies early in the sprint cycle.

• 3–5 years of experience in software quality assurance and test automation.
• Hands-on experience designing and maintaining automated test scripts using Selenium, Cypress or equivalent frameworks.
• Proficiency in SQL for backend data validation, querying, and reconciliation.
• Experience with defect tracking and test management tools (JIRA, Zephyr, or similar).
• Familiarity with…