Auto Parts Counter Professional

Position Overview

The Auto Parts Counter Professional reports directly to the Store Manager and is responsible for inside sales activity within the store.

Minimum Salary: USD $17.50/hr.

• Build and maintain productive, long-lasting relationships with existing customers.
• Close sales to achieve goals and drive growth.
• Work with customers in a courteous and professional manner.
• Get to know customers and understand their needs.
• Locate hard‑to‑find parts and negotiate with vendors for the best deals.
• Provide precise quotes and follow up with customers to ensure orders are placed.
• Track lost sales and promote company specials.
• Assist colleagues when needed and foster new sales opportunities.
• Fulfill customer orders from installers, fleets, municipalities, and car dealerships.
• Perform other duties as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

• Minimum 3 years in counter sales in a competitive market; preference for wholesale auto parts sales in the aftermarket industry.
• Exceptional phone skills with a positive, enthusiastic, and attentive tone.
• Existing customer base is a plus.
• Excellent negotiation, interpersonal, and communication skills (written and verbal).
• Passionate about exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• General automotive knowledge is preferred.
• Results‑oriented; a producer, closer, and committed to growth.
• Experience with POS systems and proficiency in MS Office (Word, Excel).
• Strong organizational and time‑management skills.
• Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
• Ability to act independently to accomplish objectives.
• Outgoing, assertive, proactive, positive, with a “can‑do” attitude and tenacity in pursuit of goals.

• Comprehensive medical, pharmacy, dental, and vision coverage.
• Basic life and AD&D, short‑term and long‑term disability coverage.
• Flexible spending account, commuter expense reimbursement account, health savings account, health reimbursement account.
• Accident, critical illness, hospital indemnity, , legal plan, and pet insurance.
• Employee assistance program (EAP), paid holidays, sick leave, and vacation.
• Profit‑sharing 401(k) plan.
• Employee discounts on merchandise.

Parts Authority is an equal‑opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, creed, religion, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, or any other legally protected status. We will consider all qualified applicants, including those with criminal histories, in accordance with applicable state and federal laws.

Reasonable accommodations will be made for qualified applicants with disabilities unless they would impose an undue hardship on the operation of the business.