Returns Driver

Overview

Careers Powered by Parts Authority LLC. Chelsea, MA. YOUR FUTURE IS NOW!!! We are immediate career opportunities:
Returns Drivers Company Vehicle Provided

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Parts Authority was formed by the merger of four companies that date back to 1973, that had common ownership and had the vision of creating a better vehicle for the wholesale distribution of automotive and truck parts.

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is a rapidly expanding enterprise with more than 300 locations serving customers across the United States.

Parts Authority has grown through organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Its catalog of over 3 million parts covering more than 125 million applications ensures customers receive the parts they want, when they want them.

Parts Authority’s team of professionally trained personnel assists in finding the right parts and the right brand for each application.

Each team member plays a vital role in the company’s success. We are rapidly expanding and seeking self‑motivated individuals for the role of Recruiter.

We are a privately owned company that answers only to customers.

We are rapidly expanding and looking for candidates to join our family! Join our team of Drivers and become a Parts Authority ambassador to our many customers.

The Returns Driver will collect return ordered items from customers while adhering to assigned routes and time schedules. You should be willing to work as part of the returns team to ensure that the orders are complete, packed correctly, and safely delivered back to the correct warehouse.

To succeed as Returns Driver, you should be polite, prompt, and committed to providing clients with an excellent experience. You should be thorough in ensuring orders are properly collected, committed to work safety, and passionate about satisfying clients.

Position Responsibilities

• Collect, load, transport, and deliver items to customers or businesses in a timely, friendly and courteous manner.
• Review orders before and after delivery to ensure orders are complete, the charges are correct, and the customer is satisfied.
• Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps and alternative routes when necessary and knowledge of area to deliver packages to customers on time.
• Assist with loading and unloading items from vehicles without interfering with operations at customer’s place of business.
• Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
• Abide by all transportation laws and maintain a safe driving record.
• Accept payments, prepare reports including invoices, return forms, reconcile debt and credit and all money collected related to deliveries.
• When applicable, complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
• Assist in any and all other store/warehouse duties (stock, parts pulling etc.) as assigned.

Minimum Requirements and Qualifications

• Current, valid driver’s license
• Must be able to meet company insurance requirements – drivers must be 21 years old or over.
• Current valid automobile insurance with name on the policy.
• Ability to lift, move, push and pull up to 50 pounds. Auto Body Parts Collision Drivers must be able to lift 75 lbs.

Knowledge,

Skills and Abilities

• Manage, track and account for money transactions and reconcile customer credit and debt balances.
• Utilize a tablet and/or mobile device for navigation, route optimization, tracking and customer interface/ signature capture.
• Exceptional customer and verbal communication skills; communicate effectively, professionally, with tact and diplomacy.
• Take and follow directions and work well with others as part of a team.
• Flexible schedule with the ability to work overtime as needed preferred.
• Previous delivery driving experience is a plus.
• Maintain…