Night Porter

Overview

Job Title: Night Porter

Rate of pay /

Hours:

£12.75 per hour plus TRONC (service charge)

Contract Type: 30 hours / permanent position

Location: Hotel du Vin Cheltenham

• Oversee the running of the hotel from sundown to sunrise, managing guest expectations and maintaining brand standards.
• Take responsibility for the Food & Beverage Department during the night; welcome guests in a friendly and helpful manner; keep public areas immaculate and prepare meeting and event spaces for the next day.
• Assist guests with luggage, handle enquiries, and carry out nightly Health and Safety audits.
• Be organised and an excellent communicator.
• We are open 7 days a week, 365 days a year and need people to work a range of shifts and days; shift patterns and contracted hours can be discussed at interview.

• Experience of working in a similar role is beneficial and experience of night shift work is essential.

• We offer nationally recognised apprenticeships alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
• Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.