Head Housekeeper

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Company Description

Ellenborough Park is a five-star country house hotel, spa, and restaurant, nestled in 90 acres of glorious grounds between the Cotswolds' highest point and the Cheltenham Racecourse gallops. Our historic manor house has been meticulously restored to its original splendor, offering laid-back dining experiences, a rejuvenating spa, and rooms filled with country house charm. We combine history, elegance, and nature to provide a unique and enchanting experience for our guests.

Role Description

This is a full-time, on-site role located in Cheltenham for a Head Housekeeper. The Head Housekeeper will be responsible for overseeing the daily operations of the housekeeping department, ensuring the highest standards of cleanliness and maintenance throughout the property. Duties include managing laundry services, coordinating with other departments for seamless guest experiences, training and supervising housekeeping staff, and maintaining organized records and inventories.

Qualifications

• Proficiency in Laundry and Organization Skills
• Strong Communication and Customer Service skills
• Experience in Training and supervising staff
• Ability to manage and prioritize multiple tasks efficiently
• Attention to detail and a commitment to maintaining high standards
• Previous experience in a similar role or in the hospitality industry is preferred

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Management and Manufacturing
• Industries Hospitality

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