General Assistant

General Assistant – The Greenway Hotel & Spa - 24 Hours

An opportunity has arisen for a General Assistant to join The Greenway Hotel, our 4AA Red Star property, in Cheltenham, Gloucestershire.

As a General Assistant you will know and understand what it means to deliver outstanding hospitality and you will thrive on the challenge of always exceeding guests’ expectations.

You will work across the Front of House departments in the hotel (Reception & Food and Beverage) ensuring guests are greeted with genuine warmth from arrival to their departure and everything in-between.

The successful candidate for this role will be professional, attentive and dedicated to delivering 5
* experiences to hotel guests.

Previous experience within a similar role would be desirable, although we will consider applicants with broad customer service experience as full training for the role will be provided.

You will be a good team player with an enthusiastic approach to guest service.

Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employee’s receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry.

If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.

• 31 days annual leave entitlement, rising to 33 days with service;
• Stay & Dine – £50 BB per room 50% off food & 25% off drinks
• Spa & Shop – Discounted products and treatments
• Merlin Entertainment discount, including Warwick Castle, London Dungeon, Alton Towers and more!
• Recommend a friend and get £250
• EHC recognition scheme with the opportunity to earn £50 rewards;
• Employee of the Quarter £75 EHC Voucher reward

• AA Small Hotel Group of the Year 2014/2015
• 4 AA Red Stars for the levels of comfort, service and hospitality
• Achieved a 5-bubble star rating for our spa

This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection.

All applicants must be eligible to live and work in the UK.