Guest Experience & Front Desk Champion
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-08-07
Listing for:
The Greenway Hotel & Spa, Cheltenham
Full Time
position Listed on 2026-08-07
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services, Customer Service Rep
Job Description & How to Apply Below
At Eden Hotel Collection, our Receptionists are the first and last friendly faces guests see, setting the pace for a memorable stay. You'll welcome guests, handle check-in/check-out, answer questions, and ensure accuracy on bills and room allocations.
You'll work closely with colleagues across the hotel, be IT savvy, stay organized in a fast-paced environment, and deliver personalized service with warmth and professionalism.
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