Mobile Service Technician

LOCATION
:
Midlands/Cotswolds-based (with nationwide travel)

EMPLOYMENT TYPE
:
Full-Time (3 & 4 day alternating workweeks)

Wisely Automotive are a leading BMW i3 specialist based in London. Our mobile servicing division, Wisely Mobile Service, provides servicing and repairs for BMW i3 owners across the UK. Due to growing demand, we’re looking to expand our team with a 4th full-time Mobile Service Technician.

As a Wisely Mobile Service Technician, you’ll travel nationwide performing servicing, repairs, and diagnostics on BMW and MINI EVs. This autonomous role suits a skilled, hardworking individual who is prepared to work long days, but not many of them! A unique opportunity to escape the workshop environment, working outdoors and interacting directly with lovely customers.

• Carry out routine servicing, inspections and repairs on BMW i3s and (soon) other BMW EV product at customer locations.
• Identify and report advisory work to customers, carrying out any additional work requested where your itinerary allows.
• Diagnose and troubleshoot mechanical and electrical issues using BMW’s official diagnostic tool, ISTA
• Provide a professional and courteous service to customers, maintaining Wisely Automotive’s highest standards at all times.
• Provide customers with your ETA and keeping them informed of any changes in a timely manner.
• Adhere to high safety standards, especially regarding HV systems, to ensure the safety of you and customer’s vehicles.
• Keeping your Mobile Service van clean, tidy and well-organised to ensure a professional image and focused working environment.
• Maintaining your van’s stock of parts, tools and consumables to ensure no profit opportunity is missed.
• Travel an average of 150 miles per day with occasional overnight stays to maximise productivity.
• Visit our SE London base periodically for restocking, training and team meetings.

• Experience: Existing BMW i3 servicing/repair expertise preferred; BMW main dealer experience is a plus.
• Certifications: BMW Level 3 EV & Hybrid training preferred, or equivalent with strong BMW experience & ISTA proficiency.
• Alternative Background: Experienced AA / RAC roadside technicians with BMW EV knowledge considered.
• Skills & Attributes:
• Strong mechanical and electrical diagnostic skills.
• Ability to work independently and manage time effectively.
• Hard-working, well-organised, and self-motivated.
• Excellent customer service and communication skills.
• Attention to detail and commitment to the highest standards of workmanship.
• Licence:
  Full, clean UK driving licence required.
• Location:
  
  To best service our customer base, we are particularly keen to hear from individuals based in/around the Midlands or Cotswolds areas. Secure off-street parking required.

• Unique
  
  Schedule:
  
  Work 3.5 long days per week, allowing for ample rest and a great work-life balance.
• Competitive Salary: £60k OTE with uncapped earning potential and extra work days available.
• Fully Equipped Van:
  Ford Transit, insurance, tools, specialist equipment and workwear provided.
• No Weekend Work:
  Enjoy your weekends off + 20 days of paid annual leave.
• Career Growth:
  Ongoing training and opportunity for career progression as Wisely Mobile Service expands.
• Diverse Role:
  Travel nationwide exploring different parts of the UK and meeting a diverse customer base.