Front Desk Executive

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS:

- Location:

Chennai

Position Overview

The Front Office Executive will serve as the first point of contact for employees, guests, and visitors. This role combines front desk management with the responsibility for coordinating housekeeping operations to ensure a clean, organized, and professional office environment. The ideal candidate is well‑spoken, proactive, and capable of multitasking in a fast-paced IT workplace.

Key Responsibilities

Front Office Management

- Greet and assist visitors, clients, and employees in a professional manner.
- Manage the front desk, telephone calls, and visitor logbook.
- Handle incoming calls, emails, and courier services.
- Coordination for gate pass entry for visitors and applicants with the building team.
- Maintain records of visitors, vendors, and service providers.
- Support HR/Admin with onboarding formalities (Welcoming Kits,  and etc.,).
- Manage office supplies, stationery, and pantry stock.

Housekeeping Coordination

- Supervise daily housekeeping activities to maintain cleanliness across all office areas.
- Ensure washrooms, workstations, meeting rooms, and common areas are cleaned as per schedule.
- Monitor housekeeping staff attendance, shift schedules, and task completion.
- Conduct regular inspections and escalate issues to General affairs / Admin Manager.
- Coordinate with external housekeeping vendors for manpower, deep cleaning, and consumables.
- Ensure hygiene standards and safety protocols are followed.

Administrative Support

- Assist in organizing internal events, meetings, and employee engagement activities.
- Coordinate with General affairs team internally for any repairs, maintenance, and office equipment servicing.
- Support procurement of housekeeping materials and office essentials.

Required

Skills & Qualifications

- Bachelor’s degree in any discipline.
- 3–5 years of experience in front office, administration, or facility management (IT/Corporate preferred).
- Excellent communication skills in English and Tamil.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Pleasant personality with customer-service orientation.
- Ability to supervise housekeeping staff and manage vendors.

Preferred Attributes

- Experience in IT/ITES or corporate office environment.
- Knowledge of basic facility management processes.
- Ability to handle confidential information with professionalism.