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Director / Sr. Director – Medical Coding About Us
Omega Healthcare Management Services® is an AI-driven healthcare solutions company that partners across the healthcare ecosystem to deliver breakthrough results by reimagining and elevating revenue operations.
Powered by the Omega Digital Platform®, our agentic AI engine leverages adaptive intelligence to drive automation, complemented by deep human expertise to help optimize performance and deliver sustained financial and clinical outcomes while enhancing patient satisfaction.
With a strong global presence spanning multiple countries, our team of professionals collaborates with hospitals, physician groups, and healthcare providers to streamline operations, improve financial performance, and elevate patient care outcomes.
We combine deep healthcare domain expertise, advanced technology, and a customer-centric approach in delivering innovative and scalable healthcare support solutions.
Position Title:
Director / Sr. Director – Medical Coding I Department:
Delivery Operations I Function:
Medical Coding Operations I
Location:
Chennai / Bangalore I
Shift: General Shift / Overlap with US Hours I Grade: 5A / 5B (Based on Experience)
Role Summary
The Director / Sr. Director – Medical Coding will be responsible for leading large-scale coding operations across multiple clients and service lines, ensuring delivery excellence, quality performance, operational efficiency, growth, compliance, and client satisfaction. The role will provide strategic leadership to Coding Operations, oversee P&L performance, drive transformation initiatives, and partner with internal and external stakeholders to achieve business objectives.
The incumbent will lead large teams of coding professionals, managers, and operational leaders while ensuring sustainable growth, productivity improvement, quality excellence, and financial performance.
Responsibilities
Business Delivery & Operational Leadership
Lead end-to-end Medical Coding operations across multiple business units and client engagements.
Own operational performance including productivity, quality, turnaround times, client satisfaction, and financial outcomes.
Ensure delivery excellence through strong governance, process standardization, and operational controls.
Drive business growth by improving operational efficiencies and supporting expansion initiatives.
Oversee workforce planning, utilization, capacity management, and operational scalability.
Ensure adherence to client SLAs, regulatory requirements, compliance policies, and coding guidelines.
Lead large teams of coders, auditors, managers, and operational leaders across multiple locations .
Financial Management & P&L Ownership
Own and manage business unit P&L including revenue, margins, cost optimization, and profitability.
Monitor financial performance against business plans and budgets.
Drive productivity improvements and operational efficiencies to improve margin performance.
Develop business cases and ROI models for transformation and investment initiatives.
Support leadership in strategic planning, forecasting, and business reviews.
Coding Quality & Compliance Excellence
Ensure compliance with ICD-10-CM, CPT, HCPCS, ICD-10-PCS, DRG, APC, and payer-specific guidelines.
Establish and maintain robust quality assurance and audit frameworks.
Drive coding accuracy, quality improvement, and compliance adherence.
Monitor quality metrics and implement corrective and preventive actions.
Partner with quality, compliance, and training teams to maintain industry-leading performance standards.
Process Excellence & Transformation
Lead continuous improvement initiatives across Coding Operations.
Drive automation, AI-enabled coding solutions, and digital transformation programs.
Identify process gaps and implement sustainable solutions to improve performance.
Utilize Lean, Six Sigma, and operational excellence methodologies to improve efficiency.
Deliver measurable improvements in productivity, quality, turnaround time, and financial outcomes.
Client & Stakeholder Management
Serve as executive sponsor and relationship leader for key client engagements.
Partner with clients to understand…
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