Bar Supervisor

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• To assist manager in writing annual departmental
  business plan
• To motivate, coach and train associates within
  all aspects of the operation
• To assist in the recruitment and selection of the
  bar team
• To ensure all associates receive mandatory
  training on departmental induction, New Hire, Passports, DDA, H&S, and
  In the Beginning
• To maximise usage of associates between the Bar
  and Restaurant
• To ensure level of service is consistent with hotel
  and company standards to exceed guest expectations
• To ensure the Marriott brand standards are met
  and maintained and action where necessary
• To oversee the departmental H&S file and
  brand standard files
• To ensure weekly payroll and revenue forecast is
  completed
• To take action on all areas of underperformance
• To ensure all liquor controls are in place and co
  ordinate weekly key lines and monthly stock takes
• Organise and run monthly departmental meetings
  and communicate minutes to relevant parties
• To ensure all associates adhere to the Marriott 6
  principles of hospitality at all times
• To ensure departmental and company procedures are
  adhered to at all times
• To ensure
  that all monies are held in a proper manner, recorded and locked away in
  accordance with company standards

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note:

This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

• Education:
  
  High school diploma or G.E.D. equivalent.
• Related
  
  Work Experience:
  
  At least 1 year of related work experience in a supervisory customer service role.

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!

Bar Supervisor (Full Time)
• Chepstow, Wales, United Kingdom