Client Relations Manager

Client Relations Manager – Front Desk + Patient Growth

Location: Cherry Hill, NJ
Job Type: Full-Time, On-Site
Pay: $55,000 – $67,000 per year
Schedule: Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
Benefits: Full and comprehensive benefits package

Join a Fast-Growing Men’s Health & Wellness Clinic. Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence-based care for men’s health.

We’re hiring a Client Relations Manager for our Cherry Hill, NJ clinic — someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.

As the first point of contact in the clinic, you’ll be responsible for:

• Greet and check in patients by name with warmth and professionalism
• Manage appointment scheduling, check-out, and payment collection
• Assist with insurance verification and documentation
• Follow up on unpaid balances and billing questions

• Build strong relationships with patients to support return visits
• Conduct follow-ups to keep patients engaged in their treatment plans
• Maintain a high level of customer service and care

• Respond to new patient leads from phone, web forms, and email
• Schedule consultations and convert leads into appointments
• Recommend additional products and services that support patient goals, when appropriate
• Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest

• Excellent communication and people skills
• Experience in customer service, sales, or front-desk coordination
• Strong organization and attention to detail
• Comfortable discussing payments and insurance with professionalism

• Experience in a medical office or wellness clinic
• Community outreach or event experience
• A personal interest in health, fitness, or wellness

• Competitive salary: $55,000–$67,000 per year
• Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
• Comprehensive benefits package
  , including:
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) plan
  • Tuition reimbursement
  • Free and discounted services
• Be part of a mission-driven, high-growth healthcare company with career advancement opportunities
• Work in a positive, supportive, and energetic environment

Apply now and help patients feel their best — physically and mentally — while growing your career with a leading name in men’s health and wellness.