Consultant, Vendor Management

Responsibilities

• Partner with internal stakeholders and third-party vendors/partners for the Verizon Business Group
• Drive key relationships and manage process tasks
• Ensure strict adherence to Verizon policies
• Support the timely and accurate delivery of products and services to clients
• Thrive in fast-paced environments and excel at cross-functional collaboration
• Engage, respond to and resolve issues and escalations related to vendor activities
• Manage the vendor engagement process for third party requests
• Identify metrics, measure performance, and make recommendations for continuous improvement
• Review and analyze data from within supported Verizon organizations
• Report and analyze vendor engagements, financial impact, projects, and ad hoc reports

• Bachelor's degree or four or more years of work experience
• Four or more years of relevant experience required
• Experience in analysis, reporting and presentation of operational / financial data
• Experience in building trusting relationships with internal and external stakeholders
• Experience using AI to automate and streamline processes
• Knowledge of general and IT contracting language
• Experience managing vendor engagements
• Proven experience managing escalations
• Experience managing efforts in a government contracting environment
• Knowledge of trends and marketing/media tools related to driving deep engagement with various vendor contracts
• Experience of working on Cisco or HPE, either from a Vendor Programs, Governance or Order Management perspective.

• Data Analysis
• Operational Reporting
• Financial Data Presentation
• AI Process Automation
• IT Contracting Language
• Vendor Management
• Escalation Resolution
• Performance Metrics Identification
• Continuous Improvement Recommendations
• Marketing/Media Tools Knowledge

• Cross-Functional Collaboration
• Relationship Management
• Problem Solving
• Adaptability in Fast-Paced Environments