More jobs:
Lead PM, AI-Driven Residential Support & Diagnostics
Job in
Cherry Hill, Camden County, New Jersey, 08358, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Jobtailor is seeking a senior knowledge and AI support architect to build and maintain core troubleshooting logic for smart home devices and connectivity. You will craft AI triage flows, escalation paths, and structured playbooks to deliver effective end-user support.
You will work with R&D, data scientists, and product managers to optimize prompts, improve retrieval quality, and audit live AI interactions. Excellent English communication and executive presence are essential.
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