Helpdesk Assistant; Fulltime
Job in
Cherry Hill Township, Cherry Hill, Camden County, New Jersey, 08034, USA
Listed on 2026-07-15
Listing for:
Two95 International Inc.
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Location: Cherry Hill Township
Need Jr & Sr Helpdesk Support
TitleJr. Helpdesk Assistant
PositionFull-Time with our client
LocationCherry Hill, NJ
SalaryMarket (Best possible)
Job Description- Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers, and other computer‑related devices.
- When necessary provide onsite support.
- Ensure proper documentation, notification, escalation, tracking, and follow‑up of all incidents.
- Troubleshoot and resolve system hardware and software problems.
- Triage and identify issues related to routing, switching, Active Directory, DHCP, and DNS.
- Document processes and procedures as required.
- Manage and maintain our customers’ networks.
- Mandatory participation in the on‑call schedule.
- Perform other duties and responsibilities as assigned by the MSP Manager.
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