Account Manager
Listed on 2026-07-29
-
IT/Tech
IT / Software Sales -
Sales
IT / Software Sales
Job Title:
Account Manager – IT Services
Job Type: Full-Time
Job Summar
yKey Responsibilitie
sBuild, maintain, and strengthen long-term relationships with clients across multiple industries
.Serve as the primary point of contact for assigned customer accounts
.Identify new business opportunities within existing accounts through cross-selling and upselling IT services
.Understand client business objectives and recommend appropriate IT staffing and technology solutions
.Collaborate with recruiters, delivery managers, and technical teams to ensure timely and successful project execution
.Manage the complete account lifecycle, including contract renewals, pricing discussions, and service delivery
.Conduct regular business reviews with clients to ensure satisfaction and identify areas for improvement
.Coordinate with leadership to develop account growth strategies and achieve revenue targets
.Track account performance, pipeline, forecasts, and customer interactions using CRM tools
.Resolve client concerns promptly while maintaining a high level of customer satisfaction
.Stay informed about industry trends, emerging technologies, and competitive offerings
.
Required Qualificatio
ns Bachelor's degree in Business, Marketing, Information Technology, or a related fiel
d.5+ years of experience in Account Management, Client Management, Business Development, or IT Sale
s.Experience working with IT Staffing, IT Consulting, Managed Services, or Digital Transformation service
s.Strong understanding of the IT services industry and technology solution
s.Excellent communication, negotiation, and relationship-building skill
s.Proven ability to manage multiple client accounts simultaneousl
y.Experience using CRM platforms such as Salesforce, Hub Spot, Dynamics 365, or simila
r.Strong presentation and stakeholder management skill
s.Ability to work independently in a fast-paced environmen
t.
Preferred Qualificati
ons Experience working with enterprise clients and Fortune 500 organizatio
ns.
Knowledge of cloud technologies (AWS, Azure, GCP), AI, Data Analytics, ERP, CRM, or Software Development servic
ls.
Existing network of clients within the IT services industry is a pl
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