Service Desk Technician
Job in
Cherry Hill Township, Cherry Hill, Camden County, New Jersey, 08034, USA
Listed on 2026-08-14
Listing for:
Two95 International Inc.
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, Network Administrator
Job Description & How to Apply Below
Title:
Service Desk Technician
Location:
Cherry Hill, NJ
Job Type: 3-6 Months Contract to Hire
The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.
- Windows Server Management
- Network Management
- Customer Support
- Administration of Windows servers in SMB environments
- Batch and Power Shell scripting
- Server deployments and migrations
- Group Policy creation and maintenance
- Make recommendations for hardware and software upgrades
- Configuration and deployment of SMB class routers, switches, and access points
- Configuration and troubleshooting of site-to-site VPN connections
Li> - Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems
- Make recommendations for hardware and software upgrades
- Provide remote support for desktops, laptops, printers, servers and other computer related devices
- Provide on-site support at client locations
- Troubleshoot hardware and software problems in Windows and Mac environments
- Participate on an on-call schedule
- Perform other duties and responsibilities as assigned by the MSP Manager
- Must exhibit a clear, friendly, professional phone manner.
- Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
- Able to handle multiple projects and assignments with attention to detail.
- Microsoft Windows Operating Systems (Desktop and Server)
- VMWare and Hyper-V installation, configuration, and management
- Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, Forti Net).
- Basic Batch and Power Shell scripting
- Microsoft Office 365 management
- Must have transportation
- Must be able to physically lift and move computer equipment
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