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Developer Support Engineer - Backend, API & SQL
Job in
Cherry Hill, Camden County, New Jersey, 08358, USA
Listed on 2026-09-06
Listing for:
Francisco Partners
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Jama Software is hiring a Developer Support Engineer to provide advanced technical support for Jama Connect across cloud and self-hosted environments. You will investigate complex issues using logs, SQL queries, and API traffic, collaborate with Product and Engineering, and create useful workarounds and documentation.
The role emphasizes on-call rotations, escalations handling, and cross-team collaboration in a virtual-first environment with global coverage.
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