Product Development Sample Support Supervisor

Position Overview The Product Development Sample Support Supervisor is responsible for overseeing and supporting the day-to-day operations of the Product Development Sample process. This role ensures samples are accurately tracked, reviewed, organized and managed to improve merchandise quality.

The Supervisor acts as a leader for the PD Sample Coordinators, providing guidance, support and effective problem-solving while partnering closely with the PD Sample Manager, merchants, vendors and cross-functional teams. The goal of this role is to maintain a consistent, efficient and reliable PD Sample process that reduces merchant workload and allows them to focus on other business needs.

This is a working supervisor role that leads the team while also contributing directly to the PD sample tasks.

A Day in the Life Team Leadership & Support Provide day-to-day guidance and support to the PD Sample team

Set clear expectations for workload, accuracy, timelines and quality standards

Prioritize daily and weekly workloads to meet business needs

Delegate tasks effectively across coordinators to support workload balance and efficiency

Serve as the primary contact for issues related to sample tracking, timing, quality, or workload constraints

Train and educate new PD coordinators on sample process, tools and best practices

Coordinate Sample Flow and Coordination Ensure Pre-Production (PP) and Top of Production (TOP) samples are:

Received on time Properly tagged and logged

Accurately tracked in sample tool Reviewed and documented correctly

Monitor sample status and approvals to ensure no gaps or delays in the review process

Validate that sample feedback and approvals are communicated clearly and timely to vendors

Oversee consistent purging, storing and/or donating of samples

Support Quality Process Review Support and oversee quality checks, ensuring coordinators consistently review the following, including but not limited to:

Color accuracy and consistency

Weight, construction and hand feel Finishing and craftsmanship

Assist with sample reviews when issues or discrepancies are identified

Ensure quality callouts are documented, communicated and followed through

Partner with merchants to review and clarify quality concerns or feedback

Apply product knowledge to understand and assess product from a construction perspective

System & Data Maintenance Ensure coordinators consistently and accurately enter sample data into internal sample tracking tool Support in testing and provide feedback on tools under development with IT with PD Sample Manager Lead efforts to ensure images, documentation and approvals are uploaded and maintained properly

Identify process gaps and recommend improvements

Cross-Functional Collaboration Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process

Act as the primary point of contact for PD Sample Coordinators `Partner with Corporate Facilities to maintain organization, storage, and effective use of physical sample space

Represent the PD Sample Coordinator team in meetings as needed

You'll Come With3+ years of product development, sample management, or related experience

Prior experience leading a team Proficiency in Microsoft Office

Experience with PLM or sample tracking systems preferred BA degree preferred

Come join our team. You’re going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $65,000.00 - $80,000.00
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