Senior Field Technician

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on-boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

• 1 - 3 years of previous field construction or solar experience required
• PV design or PV electrical experience is preferred
• High School diploma is required
• Must maintain a clean driving record with the ability to pass a driving background check.
• Must be 21 years of age and possess a valid driver’s license.
• Valid state or local Electrical Journeyman certification or license preferred.
• Depending on state requirements an Electrical Journeyman certification or license may be required
• Knowledge of the NEC and applicable codes and standards
• Strong computer skills
• Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently)
• Ability to work on rooftops with various angles and surfaces requiring frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance

Demonstrates expertise in field service management, including training and development of technicians, while ensuring compliance with industry standards and performance metrics. Proficient in PV design and electrical systems, with a strong focus on safety and operational efficiency.