Maintenance Officer

About

The Role
We're looking for a proactive Maintenance Officer to deliver high-quality repairs and maintenance services across our residential estates. You'll carry out a range of tasks including inspections, reactive and planned maintenance, and ensuring properties remain safe, compliant and well-presented for residents. Working both independently and with contractors, you'll play a key role in maintaining standards, responding to issues quickly, and ensuring a positive living environment through a customer-focused, hands-on approach.
This role can be based at  Chertsey, Surrey.  The role is required to be on site  5 days in the office, 08:30am – 16:30pm.
Responsibilities will include but are not limited to:
Conduct health and safety inspections in accordance with our service standards and contractual obligations.
Comply with our vetting and contractor management procedure when instructing external contractors to complete repairs and maintenance works on our behalf.
Carry out repairs and maintenance duties in accordance with Southern Housing's Safe operating procedures and relevant health & safety policies.
Maximise site occupancy by ensuring the void repairs/maintenance schedule is completed within target including any fixtures and fittings associated work.
Provide high-quality painting and decorating service including preparation of surfaces, filling cracks/holes, efficient use of materials, matching paint shades with existing and maintaining safe areas of work including signage.
Keep all windows, doors, kitchen units and furniture are in working order by repairing, replacing or easing and adjusting.
What you'll need
Basic carpentry, electrical, plumbing, tiling, painting and decorating skills as well as knowledge of fire, health and safety regulations in a residential setting.
Experience in contract management.
Ability to manage demanding workloads and prioritise effectively
Confidence to work independently, with a proactive “can-do” approach to problem solving.
Strong customer focus, with a commitment to delivering excellent service.
Proven ability to collaborate with others to achieve shared objectives.
What's in it for you
Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working
In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible.
Closing Date:
Friday 16th October 2026 at 23:59

Please note:

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.
About Us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.