Accounting Technician

Accounting Operations Specialist

Location: Onsite, Norfolk, Virginia •
Status: Full Time, Non-Exempt

The Accounting Operations Specialist is responsible for identifying, researching, and managing unclaimed funds. This position also serves as the backup to the Accounting Operations Supervisor, who coordinates the connection and disconnection of utility systems and services.

• Research and identify accounts and assets classified as unclaimed or abandoned, including uncashed checks.
• Conduct research using internal and external databases to trace rightful owners of unclaimed funds.
• Verify ownership and ensure all necessary documentation is obtained to release funds to the rightful claimant.
• Review and process unclaimed property reports in accordance with state and federal laws.
• Prepare reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and relevant correspondence.
• Ensure compliance with state-specific unclaimed property laws and filing deadlines for property reports.
• Stay current on federal and state regulations regarding unclaimed property and unclaimed funds reporting.
• Maintain confidentiality and security of sensitive financial data during the claims process.
• Provide excellent customer service by answering inquiries from agencies, claimants, and internal teams about unclaimed property status or claims process.
• Act as a liaison between the organization, state agencies, and claimants to ensure smooth claims resolution.
• Assist in preparing annual reports and filings for unclaimed property, ensuring all necessary documents are submitted by deadlines.
• Participate in audits or reviews of unclaimed funds to ensure accuracy and compliance.
• Prepare HUF work monthly to tie to the reconciled balance provided by the Corporate Accountant.
• Serve as a backup for making utility payments and researching utility deposits.

• High school diploma, plus 1–3 years of experience in accounting, finance, or a related field, with specific experience in unclaimed property or claims processing (preferred).
• Excellent organization skills with the ability to prioritize and multi-task under tight deadlines in a fast‑paced environment.
• Very strong Microsoft Office skills, along with technical aptitude to learn MRI and Yardi accounting systems.
• Self‑motivated and able to work independently and collaboratively.
• Strong oral and written communication and listening skills.
• Ability to assimilate and summarize large quantities of data precisely and succinctly.

The employee must occasionally stand, walk, sit, use hands to handle objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off
• Flexible Spending Accounts
• Company‑Paid Long‑Term Disability
• Company‑Paid Life Insurance
• Short‑Term Disability
• Health Savings Account with Employer Contributions
• Pre‑Tax Commuter Benefit (Corporate)
• Wellness Perks
• Fin Fit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The employee must perform the duties as described to the best of their abilities.

This pre‑employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Harbor Group Management is proudly an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.