Lead - General Accounting

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Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients.

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Seeking an experienced
Client-Facing Accounting Lead
to be based at our client's Virginia office. This role will serve as the critical link between the client's finance organization and the offshore accounting delivery team. The position will work closely with the
offshore Senior Accounting Manager and accounting team
, providing on-site support to the client, understanding business requirements, addressing accounting issues, coordinating deliverables, and ensuring that work is executed accurately and on time.

The ideal candidate will have strong hands-on accounting experience, particularly in
complex journal entries, reconciliations, month-end close, and accounting analysis
, combined with excellent communication and stakeholder-management skills.

This is a
bridge role
—the individual will not replace the offshore accounting leadership but will work closely with them to ensure seamless coordination between the client and offshore teams.

Key Responsibilities

Client-Facing Responsibilities

• Serve as the
  primary day-to-day accounting contact at the client location
  and build a strong working relationship with client finance and accounting stakeholders.
• Understand client requirements, priorities, processes, and accounting issues and communicate them effectively to the offshore team.
• Bridge communication and execution gaps between the
  client team and offshore accounting team
  .
• Attend client meetings, understand business requirements, capture action items, and ensure timely follow-up with the offshore team.
• Provide on-site support to resolve accounting questions, issues, and escalations.
• Proactively identify potential issues and communicate risks, dependencies, and delays to the appropriate stakeholders.
• Ensure client expectations are clearly understood and translated into actionable deliverables for the offshore team.

Accounting Responsibilities

• Provide hands-on support for
  complex accounting entries, journal entries, account reconciliations, and month-end close activities
  .
• Review and analyze accounting transactions and supporting schedules prepared by the offshore team.
• Assist in resolving complex reconciliation items, variances, and accounting discrepancies.
• Support the client with accounting analysis and interpretation of financial information.
• Help ensure accounting activities are performed in accordance with applicable accounting policies, internal controls, and U.S. GAAP.
• Participate in…