Disaster Restoration Coordinator

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Service Master in Chesapeake (23320) is looking for the highest quality individuals to serve our customers in their time of need. If you have a commitment to excellence, integrity, and professionalism, this may be your opportunity to join a nationally recognized company and be part of a strong successful local team! We are dedicated to developing people, pursuing excellence, and growing profitability!

• Maintain department schedule
  • Daily/Weekly data entry required
  • Ensure accuracy of technicians assigned
  • Confirm/Schedule all appointments with customer
    • Use text request, calendar, and job notes
• Assist with Daily Dispatch
• Maintain job files – ensure up to date paperwork
  • Paper File
  • Digital File
• Respond to emails and job notes
• Assist with verifying and uploading paperwork
  • Includes digital signature.
• Assist with issue resolution
  • Research, documentation, etc.
• Assist with Vendor management
  • This includes scheduling sub-contractors for services
• Manage/Update technician documents for vehicles
  • Safety Data Sheets
  • On Call / Paperwork File Folders
• Assist with department supply management
• Accept/Decline jobs during business hours
  • Confirm and report deductible information
• Job Data Entry
  • Verify all data is in the correct fields, review during job progress to ensure updates are appropriate
• Daily review compliance tasks to ensure correct workflow status
• Participate in meetings as notified
• Review compliance tasks daily
• Review Xact Analysis for appropriate data and sync
• Assist with Estimate review as needed
  • Paper folders
• Assist with Moisture Data programs as needed
• Maintain knowledge of program guidelines
• Serve as a Manager On Call
• Assist Project Managers and Department Managers as needed

Full Time In
- Office position. Normal working hours are Monday-Friday 8AM-4:30PM