Administrative Coordinator; Facilities Maintenance - Buildings and Grounds

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Hourly Wage: $19.90 - $24.88

• Monitor, maintain, and identify work standards that lead to improved operations performance.
• Support development and deployment of activities in operational management databases.
• Assist in development and maintenance of procedures, forms, and work measurements.
• Write and edit information in manuals and forms clarifying operations policies and procedures.
• Organize and track departmental service contracts, ensuring purchase orders are issued for contract renewals and new contracts.
• Record all applicable service requests submitted to the Helpdesk for Facilities Maintenance.
• Compile, assign, track, and close Facilities-related Customer Assistance Forms (CAFs) in the CAF system.
• Review maintenance records and enter data into various management databases.
• Maintain directors’ appointment calendars and administrative, financial, and personnel files, including payroll.
• Process National Transit Database information for Agency reporting.
• Plan and organize travel and meetings, internally and externally.
• Organize, author, and present oral and written reports for department heads.
• Administer and maintain operations management computer databases; advise staff on database capabilities and create/modify software business rules, tables, forms, etc.
• Resolve database problems, test new procedures, and document changes in the production environment.
• Oversee daily database administration, user file management, troubleshooting, application support, security, and recovery.
• Develop ad hoc queries and generate reports.
• Serve as backup for personnel records, time and attendance data, payroll review, and special reporting.
• Manage records in compliance with Hampton Roads Transit Records Management Policies and FTA guidelines.
• Coordinate records management effort within the department.
• Perform other duties as assigned.

• Minimum of five years of administrative experience; transit agency experience is a plus.
• High school diploma or GED required.
• Proficient typing, computer, and office skills with strong grammar and writing abilities.
• Ability to communicate effectively, orally and in writing, with the public and employees.
• Ability to organize, plan, and work independently in a dynamic environment.
• Knowledge of transportation district operations and administrative techniques.
• Experience with computerized spreadsheets and databases to prepare reports and correspondence.
• Desirable: extensive knowledge of database software configuration, management, and entry methods.
• Valid driver’s license required; must obtain a Virginia driver’s license within 60 days if originally licensed in another state.
• FLSA Status:
  Non‑Exempt.
• Physical demands include regular keyboard use, lifting up to 40 lbs., bending, stooping, standing, and walking.
• Work may require seasonal overtime and reassignment to alternate HRT sites.

• MS Windows, MS Office 365 (Word, Excel, Access, PowerPoint, Outlook).
• People Soft, Trapeze Enterprise Asset Management (EAM).
• MS Dynamics 365 Enterprise Resource Planning (ERP).
• Adobe Reader, Win Zip, Symantec.

Perform all job duties in a safe manner, promote safety awareness, and report unsafe conditions to supervisors, managers, or the Safety Department.

HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222‑6000 or email careers.