Assistant Medical Office Manager

Job Details

Level: Experienced

Job Location:

Edinburgh Family Medicine - Chesapeake, VA 23322
Position Type:
Full Time
Education Level: High School

Travel Percentage :
None
Job Category:
Administrative Support

Job Title:

Assistant Office Manager. Responsible for assisting the Medical Office Manager with the daily management of the location.

• Assists Office Manager with overseeing daily office operations and delegates as needed.
• Assists with developing guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Creates an atmosphere of team building for the site and sets a professional example for staff.
• Assists with staff training and ensuring appropriate coverage.
• Assists in resolving patient complaints and customer service issues.
• Performs other duties as assigned.
• Maintains strict confidentiality.

• Knowledge of organizational policies, procedures, and systems.
• Knowledge of insurance, billing, and denials processes.
• Knowledge of computer systems and applications.
• Skill in planning, organizing, delegating, and supervising.
• Skill in evaluating effectiveness of existing methods and procedures.
• Skill in operating a variety of office equipment and computer programs.
• Ability to work scheduled hours as defined in the job offer.
• Ability to read, interpret and apply policies and procedures.
• Ability to communicate clearly and effectively.
• Ability to set priorities among multiple requests.
• Ability to interact with patients, medical and administrative staff, public effectively.
• Ability to work with minimal supervision.

• High School diploma/GED.
• Six to twelve months related experience/training.

• Ability to lift or move equipment.
• Ability to stand and walk for limited periods of time.
• Ability to sit for extended periods of time.
• Ability to enter data into a computer via a keyboard.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs.
• Ability to grasp and hold up to 30 lbs.
• Ability to occasionally squat and lean over.
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Basic vision, corrected.
• Ability to see and understand data on a computer screen.

• Alignment with Company Mission and Core Values
• Excellent Time Management/Organized
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail