Assistant Community Manager

Assistant Community Manager – The Birches, Chesapeake, VA

Thalhimer’s Multifamily team is seeking an Assistant Community Manager to join The Birches in Chesapeake, VA. This role focuses on creating a welcoming and professional environment for residents.

As an Assistant Community Manager, you will support the smooth operation of the property through the following responsibilities:

• Marketing and Leasing – Plan and execute marketing activities to attract prospective residents, ensuring community visibility and appeal.
• Customer Engagement – Greet prospective residents, conduct tours of vacant/model apartments, and assist in processing applications in a timely manner.
• Administrative Support – Assist the Community Manager with day‑to‑day operations, including processing rent payments and performing ongoing administrative functions.
• Resident Relations – Provide outstanding customer service, building positive relationships with current and prospective residents to ensure a great living experience.

Preferred candidate attributes:

• Strong ability to multi‑task and handle a variety of responsibilities with ease.
• Keen attention to detail and problem‑solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• Passion for customer service and ability to relate to residents and prospective tenants.

Additional qualifications:

• Proficiency in Microsoft Office (Excel, Outlook) and experience using property management software.
• Experience with MRI is preferred, though not required.
• A genuine desire to make a positive difference in the community.

A successful Assistant Community Manager is dependable and detail‑driven, with strong organizational skills. They thrive in a fast‑paced environment, support the team with flexibility and initiative, and maintain a high standard of professionalism. They learn quickly, are coachable, and always focused on resident satisfaction and operational efficiency.

Equal Opportunity Employer – Thalhimer.