Registration Coordinator

Responsibilities

• Maintain the registration desk, answer phone lines, and schedule appointments
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect copays
• Provide administrative support to providers as needed
• Provide general office assistance including purchasing of office supplies and maintenance of office equipment
• Coordinate with billing office on collections and balancing payments
• Serve as liaison between patients and the clinical staff
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately post to patient’s account
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
• Manage telephone, fax, and email requests in a timely and organized manner

• High school diploma or equivalent
• One year of relevant office experience;
  Medical office experience preferred
• Basic knowledge of Microsoft Office;
  Typing speed of at least 35 WPM with high accuracy