Advising Administrative Assistant; Chesapeake Campus

Advising Administrative Assistant (Chesapeake Campus)

Posting Summary

Working Title

Working Title Advising Administrative Assistant (Chesapeake Campus)

Role Title

Role Title Admin and Office Spec III

Role Code

Role Code 19013-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 295W0785

Agency

Agency Tidewater Community College

Division

Division Tidewater Community College (Div)

Work Location

Work Location Chesapeake - 550

Hiring Range

Hiring Range $16.83 per hour

Emergency/Essential Personnel No

EEO Category

EEO Category 6-Administrative Support

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have telework options?
-Telework options are subject to change based on business needs
- No

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

To be scheduled from Monday through Friday between 8:30 a.m. and 6:30 p.m., up to 29 hours per week.
Specific work shifts are to be determined based on office needs.
Occasional weekend and evening hours may be required.

Sensitive Position

Sensitive Position No

Job Description

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
Position Summary:
The Advising Administrative Assistant provides frontline, administrative, and clerical support to the Advising and Student Success Office and reports to the campus’ Advising and Student Success Coordinator.
Functional Responsibilities:
This position will provide detailed information to students, staff, and the public regarding college programs, policies, and procedures; triage students and other internal and external customers to assess and meet their needs; provide proficient and direct customer service, both face-to-face and virtual, in a high-paced office environment; maintain, retrieve, and purge confidential student records; scan and link files in the document imaging system;

make updates in the Student Information System (including advisor assignments and curriculum changes); inventory and maintain office storage and supplies; and create and update databases and other recordkeeping systems.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Additional Information

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please…