Parts Counterperson

Job Description

Do you know Automotive Parts like the back of your hand? Would you like to advance your career as an Automotive Parts Specialist? Have you successfully worked in places like Auto Zone, Napa, Pep Boys or Advanced Auto? Were you waiting until the end of Summer to make a move into a better company or atmosphere? We think that you have waited long enough to change your atmosphere and your life….

As our Parts Specialist, you will become knowledgeable about automotive parts and accessories and will be able to accurately answer questions and satisfy customer requirements in person or on the phone. You will locate automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arrange for delivery and installation. We also offer a FREE Wellness option that is available to each and every employee at the time of Benefit Enrollment eligibility.

The ideal candidate has a high school diploma or GED and some experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

• Locates accessories or parts and arranges for installation
• Monitors parts, inventory, and maintains the storage area to remain in good condition
• Maintains up-to-date knowledge of all vehicles, accessories, and promotions
• Maintains accurate documentation of all transactions
• Provides timely and accurate reports as required
• Performs other duties as assigned

• High school diploma or GED preferred
• Automotive parts & accessories experience preferred
• Working knowledge of the industry
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer and internet skills

This is an in-person position and your attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, and lift heavy objects as needed.

The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include:
Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Our dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership. Our Mission Statement is as follows:

At Southern Auto Group, our mission is:

• To recognize and fulfill the unique needs of every customer, consistently going above and beyond expectations.
• To provide our employees with the training, resources, and support necessary for personal and professional growth.
• To uphold the highest standards of honesty, integrity, and ethical behavior in all interactions—with customers, employees, suppliers, and the community.
• To lead our industry by delivering quality products and services that create a competitive advantage, driving growth in sales,…