Manager, Regulatory Compliance

Manage the day‑to‑day execution of Dollar Tree’s consumer product testing program, including oversight of third‑party laboratory relationships, testing protocol management, state regulatory reporting, and vendor compliance onboarding. Supervise a team of Testing Coordinators to ensure all products meet applicable federal and state safety and regulatory requirements prior to sale. Serve as a primary liaison between the Quality & Compliance department and the company’s accredited laboratory network, merchant teams, and vendor base.

Drive continuous improvement through data analysis, process standardization, and the development of measurement tools and dashboards that provide leadership with visibility into program performance. This role requires collaboration with Merchants, Suppliers, legal counsel, laboratory service providers, and Global Sourcing, among others.

• Laboratory Network Management

  Serve as the primary point of contact for all accredited third‑party laboratory testing partners, managing service levels, issue resolution, and day‑to‑day communications. Manage laboratory assignments for new and existing vendors based on geography, product category, lab capacity, and performance. Monitor lab responsiveness, data quality, and protocol adherence; escape corrective actions when standards are not met. Lead the annual protocol review and harmonization process across the lab network to maintain unified testing standards.
  
  Oversee lab fee benchmarking to ensure equitable pricing across the vendor base.

• Testing Program Execution

  Manage the end‑to‑end product testing lifecycle from purchase order through lab assignment, test execution, and results approval. Ensure testing protocols are current with all applicable regulations, including CPSIA, ASTM standards, CPSC rules, Proposition 65, and emerging state‑level requirements. Approve and manage protocol changes in coordination with lead laboratory partners; evaluate new product types for protocol applicability. Maintain and improve the testing requirements documentation and exception lists used by the team.

• State Regulatory Reporting & Chemical Compliance

  Oversee all state‑level chemical reporting obligations, coordinating internal data collection and third‑party lab partner deliverables to ensure timely and accurate submissions. Monitor the evolving state regulatory landscape and advise leadership on new or changing reporting obligations and their operational impact. Maintain compliance tracking tools and documentation for audit readiness.

• Vendor Compliance & Onboarding

  Manage the vendor onboarding process for testing compliance, including lab assignments, distribution of requirements, and coordination of vendor education. Field vendor escalation questions related to testing, lab assignments, and compliance expectations. Serve as the required intermediary between merchant teams and the laboratory network.

• Team Leadership & Development

  Supervise, coach, and develop a team of Testing Coordinators, providing performance management, workload balancing, and professional development. Manage team scheduling and output during peak business periods, including overtime authorization and quality review of teamwork product. Build training programs and reference tools that reduce dependency on institutional knowledge held by any single individual.

• Data Analysis & Continuous Improvement

  Analyze testing program data to identify trends in lab performance, vendor compliance, error rates, and cycle times. Develop and maintain dashboards and reports that provide leadership with visibility into program health and key performance indicators. Partner with IT and cross‑functional teams to evaluate and implement technology solutions that reduce manual processes and improve program reliability. Support the development and tracking of metrics required by regulatory agreements and internal compliance goals.

• Merchant Education & Internal Training

  Develop and deliver compliance training for merchant teams and internal stakeholders through seminars, webinars, and e‑learning platforms. Maintain on‑site presence during key business planning periods to provide real‑time testing guidance. Build and maintain reference materials that make compliance requirements accessible to non‑technical partners.

Office work environment, 40+ work hours per week. On‑site with occasional travel (