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Senior Customer Experience Leader
Job in
Chesapeake, Virginia, 23322, USA
Listed on 2026-07-13
Listing for:
Mitsubishi Chemical Corporation
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mitsubishi Chemical Corporation is seeking a Manager, Customer Experience (CXM) in Chesapeake, VA. You will lead the end-to-end customer journey, oversee Customer Service and Marketing Admin staff, and partner with Sales, Marketing, and Production to improve satisfaction and retention.
Role requires strong analytics, data-driven decision-making, and cross-functional leadership. Includes responsibilities across CRM/SAP, process improvements, and budget oversight with competitive pay and benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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