Program Worker II - Fraud

Position

Fraud Investigator (Benefits Program Worker II)
City of Chesapeake – Human Services, Full‑time, Monday – Friday 8 am – 5 pm, Chesapeake, VA
Annual Salary: $50,607

• Receive, evaluate, and track allegations of suspected fraud.
• Conduct inquiries and investigations to determine intent or non‑intent on the part of clients.
• Calculate over payments identified through investigations.
• Prepare investigative reports and testify in court or administrative hearings.
• Interview clients, assess eligibility for services, explain programs, and assist with application completion.
• Review and apply all relevant policies, procedures, guidelines, and regulations.
• Maintain accurate records, file documentation, and produce statistical reports.
• Work independently and collaborate with law enforcement, other agencies, and internal teams.
• Field visits and home visits may be required.

• Receive referrals of suspected fraud from program workers and other sources.
• Analyze allegations to identify violated regulations.
• Gather and analyze evidence to substantiate fraud.
• Determine suitability of cases for administrative hearings.
• Prepare comprehensive investigative reports and present evidence.

• Bachelor’s degree in accounting, sociology, or a closely related field, or equivalent combination of education and experience.
• Minimum 1 year of related full‑time equivalent experience.
• Valid driver’s license and driving record in compliance with City standards; occasional driving required.

• Three or more years working directly with Virginia Division of Social Services Benefit Programs and/or Child Care Programs.
• Knowledge of investigative techniques, public assistance programs, legal proceedings, collection methods, and applicable laws and codes.
• Familiarity with Virginia Division of Social Services Benefit Program Fraud policies and procedures.
• Experience with SPIDeR, VaCMS, DMIS, and MMIS systems in eligibility determination.