Call Center Specialists Chesapeake

Position Overview

notifyMD is eagerly awaiting your application for our Full Time Positions!
Call Center Specialists provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you will handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You’ll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state‑of‑the‑art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only; we do not perform any outbound telemarketing or hard sales calls.

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Compensation: $17.50 / Hour

Shifts Offered:

• Full Time – 40 hours per week, 10 hour shifts
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

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MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.