Toyota Service BDC Representative

Dealership: L0588 Priority Toyota Chesapeake Join Our Winning Team as a Service BDC Representative!

What You’ll Do

• Handle inbound and outbound service calls with professionalism and urgency.
• Schedule service appointments and follow up with customers.
• Provide exceptional customer service and ensure a smooth service experience.
• Work closely with service advisors and management to meet department goals.
• Maintain accurate records and communication logs.

• Strong verbal communication and customer‑service skills.
• Comfortable on the phone and able to handle a high call volume.
• Organized, detail‑oriented, and able to multitask.
• Previous BDC or call‑center experience is a plus, but not required.
• A positive attitude and a team‑player mentality.

• Competitive pay.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long‑Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.

High School graduate or equivalent, 18 years or older required.

We are a drug free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.