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Customer Service Representative

Job in Chesapeake, Virginia, 23323, USA
Listing for: Americold
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Administrative/Clerical
Job Description & How to Apply Below
Americold - 1229 Fleetway Drive - Responsibilities:
Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts;
Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes;
Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records;
Verify computer-generated invoices to ensure proper account billing;
Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and greeting visitors
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