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Multichannel Member Support Specialist

Job in Chesapeake, Virginia, 23322, USA
Listing for: ABNB Federal Credit Union
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 37000 - 54000 USD Yearly USD 37000.00 54000.00 YEAR
Job Description & How to Apply Below

ABNB Federal Credit Union offers a comprehensive benefits package and a growth-oriented environment. The Contact Center Specialist handles online banking messages, opens accounts online, and communicates with members via chat, email, and calls.

The role emphasizes achieving first-contact resolution, de-escalation, and proactive service through outbound messaging and digital channels, with opportunities for advancement.

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