Office Specialist- Reception
Listed on 2026-08-11
-
Healthcare
Medical Office, Healthcare Administration, Medical Receptionist
Please see Special Instructions for more details.
This position is located at 224 Great Bridge Blvd, Chesapeake, VA.
Please ensure that all employment history listed on the application and resume is identified as either Full or Part time.
Position Information
Working Title of Vacant Position
Working Title of Vacant Position Office Specialist
- Reception
Job Type
Job Type Full Time
Posting Type
Posting Type Public
Number of Vacancies
Number of Vacancies 1
Department
Department CHES INT BEHAV HEALTHC
Division
Division CIBH MENTAL HLTH SVC
Requisition Number
Requisition Number 2026385
Number of hours worked per week
Number of hours worked per week 40
Work Schedule
Monday-Friday: 8:00am-5:00pm with 1hr lunch.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Work Site Location
Work Site Location Chesapeake, VA
Position Driving Requirement
Position Driving Requirement N - Never
Pay Grade
Pay Grade GE03
Pay Basis
Pay Basis Semi-Monthly
Advertised Salary
Starting Salary
: $37,562 – $56,008
Starting salary depends on experience and qualifications.
Job Description
Front Office-Clerical Support
At Chesapeake Integrated Behavioral Healthcare ( CIBH ), we are committed to providing high-quality healthcare a compassionate and patient-centered environment that reflects the City of Chesapeake’s CARE standards:
Courteousness, Attentiveness, Responsiveness, Empowerment, and Stewardship! As the first point of contact for the people we serve, your role is to provide exceptional front-office support while maintaining a welcoming and efficient environment. If you have a passion for helping others and enjoy working in a fast paced setting, we would love to meet you.
Duties will include:
- Greet Visitors and assist in directing them to the appropriate areas.
- Schedule appointments for a team of physicians, nurse practitioners, and clinical staff
- Manage the check-in and check-out process
- Collect co-payments and reconcile receipts daily for city deposit
- Utilize multi line phone system to assist callers or route calls to the appropriate party
- Assist with staff and client inquiries and resolve issues in a timely and empathetic manner
- Provide assistance in other areas as needed.
- Other duties as assigned
The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
Vocational/Educational Requirement: Requires a high school diploma or GED / HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Prior Experience in a Medical Front Office
Previous Experience using an electronic health record
Job Open Date
Job Open Date 08/06/2026
Job Close Date
Job Close Date 08/13/2026
Open Continuous No
Special Instructions to Applicants
This position is located at 224 Great Bridge Blvd, Chesapeake, VA.
Please ensure that all employment history listed on the application and resume is identified as either Full or Part time.
Overall Physical Strength Demands
Overall Physical Strength Demands
Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands C = Continuously- 2/3 or more of the time.
F = Frequently
- From 1/3 to 2/3 of the time.
O = Occasionally
- Up to 1/3 of the time.
R = Rarely
- Less than 1 hour per week.
N = Never
- Never occurs.
Standing Rarely
- Less than 1 hour per week.
Sitting Continuously- 2/3 or more of the time.
Walking Occasionally
- Up to 1/3 of the time.
Lifting Rarely
- Less…
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